Practical IT Service Management Foundations

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Discover the proven best practice approach behind 50+ successful IT Service Management implementations worldwide.

Are you ready to take your IT Service Management skills to the next level? Look no further than this Best Practice IT Service Management course.

Led by a management consultant with over 50 successful ITSM implementations around the world, this course offers a practical approach to industry-standard service management processes. You'll gain both the theory and practical skills needed to implement and improve service management processes, sustainably.

Here are just a few highlights of what you'll learn:

  • The background and context of Service Management processes

  • How to implement and improve Service Support and Service Delivery processes within your organization

  • Practical, hands-on approaches and tools relevant to your Service Delivery and Service Support processes

  • A general overview of the ITSM lifecycle and its benefits

Ideal for those involved in IT Service Management or new to the field, this course offers a to-the-point introduction to the most important service management processes. You can even use it within your project team to leverage a common service management terminology.

Best of all, this course won't break the bank like others on the market. Don't be fooled by overpriced courses that fail to deliver sustainable results. With our proven approach, you'll have the tools and knowledge you need to establish a service baseline and take your organization's service levels and process understanding to the next level.

Enroll today and start your journey towards successful IT Service Management!

Start today with a free preview.

Watch the introduction lesson today and unlock the best available tuition rate for this program.